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REAL Accreditation

In early October 2011 South Yorkshire Renewable Energy was pleased to receive REAL (Renewable Energy Assurance Limited) accreditation under their assurance scheme.

The REAL Assurance Scheme was set up by the Renewable Energy Association, an organisation which represents renewable energy producers and promotes the use of all forms of renewable energy in the UK.

REAL Assurance aims to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes. REAL membership is a sign that the supplier has agreed to abide by the high standards as set out in the REAL Consumer Code. The REAL logo is a symbol of professional excellence.

The code stipulates that customers have the right to expect that goods and services supplied by a business will perform properly, be fit for their purpose and meet high standards.

As well as a consumer code for companies, REAL also produces a guide for consumers. This document acts as an introduction to why and how you may want to produce your own energy in your home.

For customers specifically interested in buying systems, there is also an FAQ on the REAL Deposit and Advanced Payment Insurance Scheme. This is a free insurance scheme in respect of the purchase of a small-scale renewable heat or power generation system from a REAL Assurance Scheme Member Company.